Introduction
At Datafloq.com (“Datafloq”) we appreciate your readership and support and place a high value on your personal privacy. We respect the personal nature of the information you provide us on our website and faithfully recognize the importance of protecting this information. In adopting this privacy policy (this “Privacy Policy”), our intent is to balance our legitimate business interests in collecting and using your personal information with your reasonable expectations of privacy.
Datafloq takes your privacy very seriously and shall handle your personal data with the utmost security and care. In this Privacy Statement, you will learn how we handle your data as well as learn about your rights concerning our processing of your data. We advise that you read this Privacy Statement thoroughly. Should you have any questions or remarks, please contact us at info@datafloq.com.
Who is Datafloq?
Datafloq is the besloten vennootschap Datafloq BV, with registered office at (2596 AL) Den Haag listed at the Traderegister of the Dutch Chamber of Commerce under 61258059.
Datafloq is as the controller ultimately responsible with regard to the processing of your personal data.
Datafloq has appointed a data protection officer. You may contact Mark van Rijmenam at mark[at]datafloq.com.
How does Datafloq use your personal data?
Underneath you will find an overview of the purposes for the processing of your personal data. You will also find a specification of which data Datafloq uses for that specific purpose, the legal justification, and the amount of time Datafloq keeps this data. For clarity's sake, we have categorised the purposes. We might use your publicly available personal data for the personalization of ads served by Google. Please note, cookies are used for ads personalisation. You can view Google's Privacy & Terms here.
Services, customer management and financial administration
Purpose: | Financial administration |
Information: | Company name, Billing address |
Legal basis: | Legal obligation |
Storage period: | As long as necessary for this purpose |
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Purpose: | Order Management |
Information: | Home address, Email, Order Number, VAT number |
Legal basis: | Necessary for the performance of a contract |
Storage period: | As long as necessary for this purpose |
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Purpose: | Handling complaints |
Information: | Home address, Email, Order Number, VAT number |
Legal basis: | Necessary for the performance of a contract |
Storage period: | As long as necessary for this purpose |
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Purpose: | Invoicing |
Information: | Home address, Email, Order Number, VAT number |
Legal basis: | Necessary for the performance of a contract |
Storage period: | As long as necessary for this purpose |
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Purpose: | Services |
Information: | Home address, Email, Data necessary to provide the service, Data generated by the service |
Legal basis: | Necessary for the performance of a contract |
Storage period: | As long as necessary for this purpose |
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Purpose: | Handling complaints |
Information: | Home address, Email, Data necessary to provide the service, Data generated by the service |
Legal basis: | Necessary for the performance of a contract |
Storage period: | As long as necessary for this purpose |
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Purpose: | Invoicing |
Information: | Home address, Email, Data necessary to provide the service, Data generated by the service |
Legal basis: | Necessary for the performance of a contract |
Storage period: | As long as necessary for this purpose |
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Purpose: | CRM |
Information: | Name, Username, Email, Location, Social media account, Browser, OS, User ID, Profile photo |
Legal basis: | Legitimate interests |
importance: | Commercial interests |
Storage period: | As long as necessary for this purpose |
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Marketing
Purpose: | Direct marketing |
Information: | Name, Home address, Email, Click behaviour, Online behaviour, Social media account, User ID Legitimate interests |
Legal basis: | Legitimate interests |
Interest concerned: | Commercial interests |
Storage period: | As long as necessary for this purpose |
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Purpose: | Newsletter |
Information: | Name, Home address, Email, Click behaviour, Online behaviour, Social media account, User ID Legitimate interests |
Legal basis: | Legitimate interests |
Interest concerned: | Commercial interests |
Storage period: | As long as necessary for this purpose |
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Purpose: | Retargeting |
Information: | Click behaviour, Online behaviour, Social media account, User ID Legitimate interests |
Legal basis: | Legitimate interests |
Interest concerned: | Commercial interests |
Storage period: | As long as necessary for this purpose |
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Purpose: | Social media marketing |
Information: | Name, Click behaviour, Online behaviour, Social media account, User ID Legitimate interests |
Legal basis: | Legitimate interests |
Interest concerned: | Commercial interests |
Storage period: | As long as necessary for this purpose |
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Purpose: | Behavioural targeting |
Information: | Click behaviour, Online behaviour, Social media account, User ID Legitimate interests |
Legal basis: | Legitimate interests |
Interest concerned: | Commercial interests |
Storage period: | As long as necessary for this purpose |
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Website
Purpose: | Website analytics |
Information: | Online behaviour, Location |
Legal basis: | Legitimate interests |
Interest concerned: | Commercial interests |
Storage period: | As long as necessary for this purpose |
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Purpose: | A/B testing |
Information: | Online behaviour, Location |
Legal basis: | Legitimate interests |
Interest concerned: | Commercial interests |
Storage period: | As long as necessary for this purpose |
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Purpose: | Account |
Information: | Name, Email, Message content |
Legal basis: | Necessary for the performance of a contract |
Storage period: | As long as necessary for this purpose |
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Purpose: | Submitting reviews or messages |
Information: | Name, Email, Message content |
Legal basis: | Necessary for the performance of a contract |
Storage period: | As long as necessary for this purpose |
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Purpose: | Chat feature |
Information: | Name, Email, Message content |
Legal basis: | Necessary for the performance of a contract |
Storage period: | As long as necessary for this purpose |
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Security and fraud prevention
Purpose: | ID verification |
Information: | Electronic identification |
Legal basis: | Legitimate interests |
Interest concerned: | Commercial interests |
Storage period: | As long as necessary for this purpose |
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How did we obtain your personal data?
Datafloq has obtained your data because you have provided this data to us.
What are your rights?
Under the European General Data Protection Regulation you have a number of rights with regard to your data and the processing thereof:
Access
You may access your personal information and make any necessary changes in your account. If you would like to see which personal data Datafloq has obtained about you, you may exercise your right of access by submitting a request to Datafloq. In addition, if you have an account on Datafloq, you can also delete any data that we have collected from you. You can also request an archive of all the data that we have collected.
Making changes
If you wish to make changes to the personal information that you have seen as a result of a request for access and you are unable to make the changes yourself in your account, you may request that Datafloq makes these changes for you. You may request that Datafloq modifies, corrects, supplements, erases or shields your information.
Restriction of processing of personal data
You also have the right, under certain conditions, to ask Datafloq to restrict the processing of your personal data.
Right to object
If processing of your data takes place on the grounds of ‘legitimate interest' by Datafloq or a third party, you have the right to object to that processing.
Portability of data
You have the right to obtain your personal data from Datafloq. Datafloq will provide this in a structured and commonly used format, which can easily be opened using commonly used digital systems.
Automated processing
Whenever a decision about you is taken that is completely based on automated processing of your personal data, you have the right to request that that decision be re-evaluated by a person. You may at all times let us know your position on that decision or let us know that you do not agree with our decision.
Withdrawing Consent
When the legal basis for a particular processing is your explicit consent, you have the right to withdraw that consent. This does not affect past processing, but does mean that we will no longer be allowed to process this data in the future. It may also result in Datafloq no longer being able to provide you with certain services.
Response from Datafloq
A request can be sent to info@datafloq.com. Datafloq will comply with your request as soon as possible and in any case no later than one (1) month after Datafloq has received such a request. If Datafloq rejects your request, we will indicate in our reply why the request was rejected.
Recipients of your personal data
Your data may be transmitted to:
- Data processors
- Parties that are involved in the execution or fulfilment of an agreement between you and Datafloq
It is possible that Datafloq is required to submit your data to a third party, for example, to fulfil a legal obligation.
Transfer to third countries or international organisations
It may be necessary, for instance for technical and operational reasons, to transfer your (personal) data to affiliates of Datafloq located outside the European Economic Area. Datafloq will ask your consent to transfer your (personal) data to countries that do not maintain an adequate protection level. You may withdraw your consent at any time.
Automated Decision Making
Datafloq can use automated decision-making processes based on your data when it is necessary for the execution of an agreement between you and Datafloq. It is possible that, based on your profile, you will be shown an adjusted price for Datafloq's products or services. Datafloq.
What are cookies and how does Datafloq use them?
Cookies are small pieces of (text) information that are sent to your browser when you visit the website of Datafloq and then stored on the hard disk or in the memory of your device. The cookies placed via Datafloq's website cannot damage your device or the files stored on it. With ‘cookies', we also mean comparable techniques collecting information, such as device fingerprinting.
Some cookies are necessary to operate the website, but these do not collect any personal data. Other cookies we use for statistical purposes, which do not collect any personal data. We also can collect marketing cookies, which do collect personal data. You can determine whether you wish statistical or marketing cookies and at any time you can change your preference via datafloq.com/cookies. Any changes that you make will be reflected automatically.
Can changes be made to this Privacy Statement?
This Privacy Statement is subject to changes. We, therefore, advise you to regularly read the Privacy Statement for any such changes.
Questions, remarks, and complaints
If you have any questions regarding this Privacy Statement or the way in which Datafloq uses your data, you can send an e-mail to info@datafloq.com. If you have a complaint about the way your data is processed, please send an e-mail to info@datafloq.com. Furthermore, you always have the right to contact the competent national data protection authority. In The Netherlands, this is the Autoriteit Persoonsgegevens.
This privacy policy has last been updated on March 23, 2023
